The following course has been updated to 2211 version.
C4H510 – SAP Service Cloud (Previously known as C4C14)
Target Audience: Functional consultants, Business end users
In this course you will learn how to implement SAP Service Cloud. This will include configuration of service processes, including topics such as business process configuration, warranty management, registered products, and service levels.
These courses are available on Learning Hub as well as the SAP Training Shop
For quick video learning, check out the openSAP microlearning platform. Subscribe to the Service Cloud channels to get updates on the latest videos.
Please explore the SAP Cloud for Customer Community page and feel free to ask questions!