Nine teams across three categories — each reflecting a different type of breakthrough thinking, considering the various ways in which innovation drives SAP’s success — are competing for this year’s Hasso Plattner Founders’ Award.

Here, meet the finalists in the Operational Excellence category.

The Hasso Plattner Founders’ Award is the highest
employee recognition at SAP, awarded annually by the CEO
to an individual or a team.

Finalist: Harmonized Adoption and Usage Management with Usage Analyzer

How many customers have adopted an SAP solution? How many of them are using which functionality? Answers to those and many other questions around adoption, consumption, and usage can now be found more easily.

In the past, harmonized usage data and KPIs were not available. Insights were only available in silos and high manual efforts were required to create a holistic view of customers’ usage behaviors, which resulted in missed opportunities to generate additional revenue and value.

Unwilling to accept the status quo, a cross-functional team initiated the Harmonized Adoption and Usage Management project. Together they established a standardized framework for scalable and sustainable functional usage measurement. This included the design, rollout, and execution of usage metering standards, along with central data collection leveraging state-of-the-art technologies. Ultimately, Usage Analyzer was developed, providing a 360-degree view of cloud customers and public cloud products.